Need to talk?

A confidential space to explore the thoughts, feelings and challenges in your life.

There are times for all of us when life can seem unbearable - when the future feels bleak and we don't know where to turn.

Or it may be that life feels uncertain, confusing and out of sorts. When we feel overwhelmed and anxious.

Read on to see how we can help.

Counselling and therapy in a safe, comfortable and private setting

We may feel trapped, or hopeless, perhaps overwhelmed by the problems, pressures and choices life can throw at us. In such moments we can feel depressed, anxious and unable to cope.

Having someone to talk to at these times can be invaluable. Meeting with a counsellor each week in-person or online can provide a safe space where you can express your feelings, knowing that they are accepted in a non judgmental and caring way. Counselling can help you find a way through and feel that you are not alone. Decisions and choices that felt impossible begin to take shape as you explore and discuss them with a counsellor.

Please note: We are not a crisis service and if you feel you need help right now, please click here to call the Samaritans, or here to view more resources available.

Support groups & courses

We are not currently running any Support Groups or Courses but please do contact us if you have any questions about possible future groups. We can also run bespoke groups or courses so please contact us if you are interested.

What issues can counselling help with?

Counselling can help with a wide variety of issues and difficulties, such as:




Relationship problems

Problems with confidence or self-esteem





Post-traumatic stress

Grief, loss or bereavement



Coping with illness

Covid 19 has made many of us more aware of the importance of looking after our mental well-being. As a low cost counselling service we are committed to reaching out to as many as possible in our local community of New Malden, Kingston, Wimbledon and Southwest London. We also offer remote sessions via phone or video calls.

We are a group of counsellors based in the New Malden area, and are easily accessible from Kingston, Wimbledon, and Southwest London. We believe counselling should be available to as many people as possible so we are a non profit, low cost, affordable service.

We are also listed in the Counselling Directory- Just click here for more details.

Who are we?

Our team

We are a group of experienced therapists offering professional and affordable counselling. We are passionate about the value of therapy and believe it should be available to anyone at a rate they can afford. The Fountain Therapy Trust therefore operates a sliding scale of fees so that you can agree a fee for your counselling that is reasonable for you. We all receive regular clinical supervision to make sure we are always working in your best interest. We are all members of a professional body and abide by the relevant code of ethics.

Our organisation

We are a registered charity (1188084). All of our team are Christians from local churches in the area and operate within a Christian ethos.

However, we are delighted to offer our service to anyone regardless of whether they have a faith or no faith at all, and we fully respect each individual's personal beliefs.

Training & development

We offer training and workshops to both individuals and other organisations. Two of our team are fully qualified Mental Health First Aid Instructors. Click here for more details.

Do contact us if you are interested in one of the Mental Health First Aid courses- either for young people or adults.

The team also have experience in offering workshops on the following topics:





coping with terminal illness

If you are interested in us running a workshop for you around an issue to do with mental health or emotional well being, then please do get in touch.

How much will it cost?

We understand how difficult financial pressures can be especially during this time of the pandemic. As a low cost service, we want to make our counselling as affordable as possible for you.

We therefore work on a sliding scale with fees ranging from £25 to £60. We suggest that you pay £1 for every £1000 gross annual income. For example if you earn £30 000 pa you would usually pay £30 a session, although the final fee will be discussed and agreed in the first session. The first meeting has a flat fee of £20 and you agree with the counsellor the fee you can afford for the on-going sessions. Fees are payable to the Trust by cash, cheque or bank transfer.

The next step

Seeking help takes a lot of courage and we appreciate it can be difficult to make the next step.

You can contact us by email or by phone. We will respond within 2 working days and arrange a brief phone conversation with you to discuss your needs.

We will then refer you on to the counsellor we feel is most appropriate for you taking into consideration what approach we feel is most likely to be of benefit to you, as well as where you live.

The counsellor will contact you by email and arrange a first meeting.

In the first meeting you and the counsellor will talk together about what is going on for you and to think about how counselling might help. The fee for the first meeting is set at £20 but you will also discuss with the counsellor the fee you can afford going forward. There are also a couple of forms we will ask you to fill in. Depending on the outcome of this first meeting, you and the counsellor arrange on-going sessions in-person or online/via phone, each lasting for 50 minutes.

What Our Clients Say...

“My counselling with the Trust has helped me not only survive the toughest time of my life so far but has also helped me to become much more self aware, resilient and able to cope with all aspects of life.”

I came to the Fountain Trust at a dark and low point for me during the covid-19 pandemic. We held all of our sessions virtually due to restrictions but my therapist was absolutely key to me getting out of the hole I was in. They helped me to identify my blind spots and see my life in different ways that I would never have considered myself. I cannot recommend them enough, they were adaptable, kind and understanding all the way until I felt strong enough to fly on my own again. Thank you!”

My therapy sessions are helping me to rebuild self-trust and confidence and to recover and heal from a very painful situation.”

Get in touch

Feel free to contact us if you have any questions about how counselling works, or to arrange an initial assessment appointment. This enables us to discuss the reasons you are thinking of coming to counselling and whether it could be helpful for you.

You can also call us on 07505 840107 if you would prefer to leave a message or speak to us first. We are happy to discuss any queries or questions you may have prior to arranging an initial appointment.

All enquires are usually answered within 24 hours, and all contact is strictly confidential and uses secure phone and email services.

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